Rates & Cancellation
Dear guest,
occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially protected. Secure yourself and take out this trip cancellation insurance Hotel Cancellation right now.
The insurance must be taken out at the same time as the journey is booked.
If the insurances is not taken out at the same time as the journey is booked, cover for trip cancellation benefits does not start until the 10th day following conclusion of insurance.
Insurer:
Europäische Reiseversicherung AG
Kratochwjlestraße 4, A-1220 Vienna,
Tel. +43/1/317 25 00-73930, Fax: +43/1/319 93 67
e-mail: info@europaeische.at
Info sheet & Cancellation Covid-19
Complete Info sheet
Calculator
Costumized cancellation policy - by your side in uncertain times:
To make your vacation planning as simple as possible we adjusted our cancellation policy for the moment:
In case you will not be able to spend the booked holiday in our house because of travel restrictions, we would be really happy if you decide to postpone it to a furhter time period or to take a holiday voucher for a future vacation. If this two options aren't for you we can also refund the already payed deposit payment.
Winter 2022-2023
| Travel dates | Cancellation conditions | |
| 03.12.22 - 23.12.22 and 11.03.23 - 16.04.23 |
- until 3 days before arrival: free cancellations - from 3 days until 1 days before arrival: cancellation costs of 30% of the whole amount - cancellations the day before arrival and no show: 100% of the whole amoun |
|
| 07.01.23 - 17.02.23 and 25.02.23 - 10.03.23 |
- until 7 days before arrival: free cancellations - from 7 days until 3 days before arrival: cancellation costs of 30% of the whole amount - from 3 days before arrival and no show: 100% of the whole amount |
|
| 24.12.22 - 06.01.23 and 18.02.23 - 24.02.23 |
- until 14 days before arrival: free cancellations - from 14 days until 7 days before arrival: cancellation costs of 30% of the whole amount - from 7 days before arrival and no show: 100% of the whole amount |
Summer 2023
| Travel dates | Cancellation conditions | |
| 20.05.23 - 23.06.23 and 02.09.23 - 05.11.23 |
- until 4 days before arrival: free cancellations - from 3 days until 2 days before arrival: cancellation costs of 30% of the whole amount - cancellations the day before arrival and no show: 100% of the whole amount |
|
| 24.06.23 - 15.09.23 | - until 22 days before arrival: free cancellations - from 21 days until 15 days before arrival: cancellation costs of 30% of the whole amount - from 14 days before arrival and no show: 100% of the whole amount |
Winter 2023-2024
| Travel dates | Cancellation conditions | |
| 01.12.23-22.12.23 and 09.03.24-07.04.24 |
- until 4 days before arrival: free cancellations - from 3 days until 2 days before arrival: cancellation costs of 30% of the whole amount - cancellations the day before arrival and no show: 100% of the whole amoun |
|
| 06.01.24-26.01.24 | - until 8 days before arrival: free cancellations - from 7 days until 4 days before arrival: cancellation costs of 30% of the whole amount - from 3 days before arrival and no show: 100% of the whole amount |
|
| 23.12.23-05.01.24 and 27.01.24-08.03.24 |
- until 22 days before arrival: free cancellations - from 21 days until 15 days before arrival: cancellation costs of 30% of the whole amount - from 14 days before arrival and no show: 100% of the whole amount |